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Danay's Story: Director of Clinical Informatics

Jun 6, 2019

Some of the most important work happens behind the scenes

Danay Rodriguez-Arritola, Director of Clinical Informatics, Hialeah Hospital

danay-rodriguez-arritolaDanay doesn’t need the spotlight. While most people think of the operating and delivery rooms when they think of a hospital, some important work is going on behind the scenes to make sure that doctors and nurses can do their job without having to worry about the ‘other stuff’.

As director of clinical informatics, Danay Rodriguez-Arritola works to build and maintain the hospital’s online medical records system. “A lot of people don’t realize the importance of an electronic medical records system,” Danay says. “But it helps us see what has happened before, so we can continue the care in the safest, most effective way possible.”

And the systems she maintains aren’t just for nurses and doctors. She says that patients really enjoy the system as well.

“Once we show them how they can get online to see their medical records or see their labs, they become very interested and we help them get set up on our patient portal,” Danay says. “So not only are we helping them medically, but were also helping them get more modernized.”

Not just an employee, a part of the Hialeah family

Danay say her favorite thing about working at Hialeah Hospital is the family atmosphere. “In a lot of hospitals you feel like a number,” she says. But at Hialeah, she’s found a different kind of workplace, one where employees stay together even once they’ve punched out for the day.

“I know about 90 percent of the staff by name, and we go to baby showers, weddings, you see their children grow up.”

Nobody forgets a friendly face

Once when Danay worked in the ER, a man came in who was having a heart attack.

“I remember he was really nervous, I was his nurse, and I told him don’t worry, we’re going to take care of everything and make sure you’re OK,” she says. “He came back a year ago and he came over to me and said, ‘You may not remember me but your were my nurse when I was having a heart attack, all I kept hearing was your voice in the background saying ‘trust me’’. It feels good to know we actually do touch people.”

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